We’re excited to collaborate with purpose-driven brands, authors, and creators. To keep every project aligned with our values, quality standards, and operational flow, please review these terms before you book.

Content We Don’t Accept:
To protect our creative environment and maintain platform safety, we do not work on or promote projects that involve:
– Pornography, explicit sexual content, or adult entertainment services
– Sex toys, fetish content, or products designed for sexual stimulation
– Illegal drugs, paraphernalia, or “how-to” content related to drug use
– Violent or graphic imagery that promotes harm or criminal activity
– Content that violates applicable laws or community standards

If a booking includes any of the above, your project will be declined and a refund issued within 7 days of purchase.

Project Review & Start Process:
All bookings are reviewed within 48 business hours of payment. Work begins only after your project is
approved and your onboarding form is received in full.
If additional information or assets are needed, we’ll reach out before scheduling your start date.

Client Responsibilities:
To ensure your project moves smoothly:
– Provide all required content, files, and access credentials on time.
– Respond to proofing and feedback requests within the agreed time frame (usually 48 hours).
– Approve deliverables promptly to avoid timeline delays.
– Ensure your content aligns with your booking details and stated objectives.

Failure to provide assets, communication, or approvals may result in project rescheduling or pausing.

Refunds & Cancellations:
– Refunds for prohibited content will be issued within 7 calendar days.
– Once project work has begun, standard refund policies apply as outlined in your Terms & Conditions.
– Projects paused due to missing assets or late communication may be rescheduled to the next available slot.

Creative Direction & Marketing Leadership:
When you book The Creative Direction, you’re hiring a creative and marketing manager to guide the strategy, visuals, and campaign execution. Unless otherwise stated in writing, The Creative Direction retains full creative control and marketing management authority to maintain brand consistency and quality.

Clients are encouraged to share input and feedback throughout the process. The Creative Direction will collaborate closely to achieve your desired results while providing professional design guidance and strategic direction.

Expectations & Results:
Our campaigns are built for visibility, engagement, and growth — not guaranteed sales.
We focus on execution, positioning, and presentation to elevate your brand presence.

Questions Before You Book?
If you’re unsure whether your project fits our policy or want to clarify details before paying, please reach
out first: hello@1creativedirection.com

By booking a service, you agree to this policy and to The Creative Direction Terms & Conditions.
For full Terms & Conditions, visit your onboarding page or client portal.