Branding. Marketing. Development. Design. Strategy. Media. All in one place.
Prefer a more personalized option?
We also offer custom deposit plans for select services — pay 50% to start, and the balance before final delivery.
Please log in or create an account before completing checkout to activate your payment plan and client portal access.
Website Hosting (Monthly)
Fast, Secure, Managed & Hosted Monthly
For just $23/month, you get everything you need to keep your website running smoothly without the stress of managing it yourself.
- 99.9% Uptime Guarantee – Your site stays online when it matters most.
- Blazing-Fast Speeds – Optimized hosting so your site loads quickly for every visitor.
- Free SSL Certificate – Secure your site and build trust with your audience.
- Automatic Backups – Daily backups keep your site protected.
- Security Monitoring – Protection against common threats and attacks.
- Email Support – Reliable help whenever you need it.
Please allow up to 24 hours for your hosting account to be created. Once setup is complete, your login credentials will be securely posted in your online account. A domain name is required to activate hosting. If you already own a domain, we will connect it for you during setup. If you do not yet have one, we can register and configure a domain on your behalf for an additional service fee, plus the cost of the domain.
$23.00
$23.00
Note: Payment plans and deposits are available for select services. You’ll need to create a client account and log in to see all available payment options. Once your account is active, you can log in anytime to make remaining payments, view your order history, or manage your projects.
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Questions? Support + Refunds & Returns
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FAQs
What happens after I purchase?
You’ll be redirected to onboarding to share key details/assets and (for retainers) to schedule your kickoff session. We confirm scope, set priorities, and start execution.
Do you offer retainers and one-off projects?
Yes. Retainers provide ongoing strategy + execution each month. One-off projects are fixed-scope with a defined start/end and separate quote.
How fast is the turnaround?
Most standard tasks are completed in 2–4 business days. Larger builds or campaigns follow a project timeline. Rush is available on request.
How do I request work and track progress?
Use My Account → Support Tickets to submit requests, attach files, and track status. You’ll get email updates on every reply.
How many requests can I submit on a retainer?
As many as you like. We work through them based on your plan’s capacity and the priorities we agree on.
Do unused hours or deliverables roll over?
No—retainers reset monthly so we can maintain momentum and plan capacity.
Will you sign an NDA?
Yes—NDA available on request. We treat all client information as confidential.
What access do you need?
Depending on scope: website admin, hosting/DNS (if applicable), analytics/ads accounts, and brand assets. Share credentials securely through our portal—please don’t email passwords.
Do you offer refunds?
Because we deliver time and expertise, we don’t offer refunds for partial months or completed milestones. We’ll always work with you to resolve issues quickly.
How does billing work?
Payments are processed securely via Stripe. Retainers bill monthly starting on your start date. Project invoices follow the payment schedule in your proposal.
Can I cancel or pause a retainer?
You can cancel with 30 days’ written notice per the Retainer Agreement. Pauses are case-by-case and depend on schedule availability.
What about maintenance or support after launch?
For websites/automations, retainers include ongoing care as listed in your plan. For projects, we include a short post-launch warranty window for bug fixes; ongoing support can be added.
Branding. Marketing. Development. Design. Strategy. Media. All in one place.
Branding. Marketing. Development. Design. Strategy. Media. All in one place.
Branding. Marketing. Development. Design. Strategy. Media. All in one place.
“She shall be like a tree planted by rivers of water, that brings forth fruit in its season; her leaf shall not wither and whatever she does shall prosper.” – Psalm 1:3
“She shall be like a tree planted by rivers of water, that brings forth fruit in its season; her leaf shall not wither and whatever she does shall prosper.” – Psalm 1:3
© 2022-2025 The Creative Direction, LLC, Richmond, VA
